Legal

Privacy Policy.

Last updated: 2 June 2026

Data controller

Arnett UK Ltd is the data controller for personal data collected through this website.

Registered office: 18 The Broadway, East Lane, Wembley Park, Middlesex, HA9 8JU

Company number: 13292618 (England and Wales)

Arnett UK Ltd is registered with the Information Commissioner's Office, registration reference ZC180470.

Privacy queries: team@arnett-uk.com

This Privacy Policy explains how Arnett UK ("we", "us", "our") collects, uses and protects personal data when you use our website: www.arnett-uk.com. Arnett UK is committed to handling personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Arnett UK Ltd, part of Red Sky Group, acts as the data controller for personal data collected through this website. Personal data may be shared with other Red Sky Group operating companies, including Arnett International Ltd and Red Sky Referencing Ltd, strictly where necessary for service delivery and under formal data sharing arrangements.

2. Scope of This Policy

This Privacy Policy covers personal data collected through the marketing pages of this website, including our contact form. If you apply to join Arnett UK as an operative, the personal data collected during the application, screening and vetting process is governed by a separate Candidate Privacy Notice, which is provided to you at the point of application.

3. What Personal Data We Collect

A. Information you provide. When you submit our contact form: your name, organisation, email address, telephone number (if provided), the nature of your enquiry and the content of your message.

B. Website usage data. This website does not currently use analytics, advertising or tracking technologies. We do not set analytics or advertising cookies, we do not use Google Analytics, Google Ads, advertising pixels or marketing trackers, and we do not track you across websites. Should we introduce privacy-focused, cookieless analytics in the future, we will update this Privacy Policy before doing so.

4. Lawful Basis for Processing

Contact form: we process your data to respond to your enquiry, on the basis of your consent and our legitimate interest in responding to and managing business enquiries. Additional lawful bases: contract, where processing is necessary prior to entering into an agreement; legal obligation, where required by law. We do not sell personal data.

5. Third-Party Processors

We use selected third-party providers to operate the website and process enquiries, including a secure cloud hosting provider, a third-party email delivery service used to transmit contact form submissions, and a customer relationship management (CRM) system. These providers act as data processors and are contractually required to maintain appropriate data protection standards and to process data only on our instructions.

6. International Data Transfers

Personal data collected through this website is processed within the United Kingdom. Where any processor processes data outside the UK, we ensure appropriate safeguards are in place, including UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses.

7. Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected. Contact form and enquiry data is retained for up to three years from your last meaningful interaction with us, unless a business relationship develops or we are required to retain it for longer to meet a legal obligation. Our full retention schedule is set out in our data retention policy. You may request deletion at any time.

8. Your Rights

Under UK GDPR you have the right to access your personal data, to rectify inaccurate data, to request erasure, to restrict or object to processing, to withdraw consent, and to lodge a complaint with the ICO. To exercise your rights: team@arnett-uk.com. Information Commissioner's Office: https://ico.org.uk/make-a-complaint, 0303 123 1113.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Access to enquiry data is restricted to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the updated date.